Shipping Policy

Terms and Conditions

Effective Date: [11/27/2024]

Welcome to Crooked Fame! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website and making purchases, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you should not use our website.

1. General Information

Crooked Fame operates the website [insert website URL] to sell limited-edition clothing and accessories. These Terms and Conditions apply to all users, including visitors, customers, and anyone who interacts with our site.

2. Product Descriptions and Availability

Product Descriptions: We make every effort to accurately describe and display products on our website. However, we do not guarantee that the descriptions, images, or other content are always complete, accurate, reliable, or error-free.
Limited Edition Items: Products marked as "limited edition" are produced in limited quantities and will not be restocked once sold out. We do not guarantee product availability and may update our inventory at any time.

3. Orders and Payments

Order Acceptance: By placing an order through our website, you make an offer to purchase the products in your cart. Your order is subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including, but not limited to, instances of product availability or suspected fraudulent activity.
Pricing: All prices are listed in [currency] and are exclusive of taxes, shipping fees, and duties. Prices may change at any time without prior notice.
Payment: Payments for orders can be made via our accepted payment methods, such as credit cards, debit cards, or other payment platforms. You agree to provide accurate and complete information for processing your payment.

4. Shipping and Delivery

Shipping Costs: Shipping costs will vary depending on the location of delivery and the shipping method selected at checkout. You will be informed of shipping costs before completing your purchase.
Processing and Delivery: Once your order is processed, we will ship it based on the shipping method chosen during checkout. While we strive to meet delivery estimates, we cannot guarantee delivery times and are not responsible for delays caused by carriers or customs.
Order Tracking: Once your order is shipped, you will receive tracking details to monitor its progress.

5. Returns, Refunds, and Exchanges

Final Sale: Due to the limited nature of our products, all sales are final. We do not accept returns or exchanges, except in cases where items are defective or damaged upon receipt.
Refunds: If your order is eligible for a refund (e.g., damaged or incorrect items), the refund will be processed to your original payment method after your return is inspected and approved. Please refer to our Refund Policy for more details.

6. Intellectual Property

Copyright and Trademarks: All content on our website, including but not limited to text, graphics, logos, images, and product designs, is the property of Crooked Fame or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, or distribute any content from our website without prior written permission from Crooked Fame.

7. User Conduct

You agree to use our website for lawful purposes only and not to engage in any activity that could:

Interfere with or disrupt the functioning of the website or servers.
Violate the rights of others, including intellectual property, privacy, and legal rights.
Engage in fraudulent, misleading, or deceptive behavior.

8. Privacy

By using our website, you agree to the collection and use of your personal data in accordance with our [Privacy Policy]. Please read our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law, Crooked Fame is not responsible for any damages, including direct, indirect, incidental, consequential, or punitive damages, arising from the use or inability to use our website or products.

We do not guarantee the accuracy, reliability, or availability of our website or products and are not liable for any loss, damage, or harm resulting from your use of the site or its content.

10. Indemnification

You agree to indemnify and hold harmless Crooked Fame, its affiliates, employees, agents, and licensors from any claims, losses, liabilities, or expenses (including legal fees) arising from your use of the website or your violation of these Terms and Conditions.

11. Changes to These Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. By continuing to use the website after any changes, you agree to be bound by the revised Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms and Conditions shall be resolved exclusively in the courts of [your jurisdiction].

13. Contact Us

If you have any questions, concerns, or inquiries about these Terms and Conditions, please contact us at:

Email: [Info@crookedfamemerch.com]
Address: [1010 N FAIRFAX ST
ALEXANDRIA, VA 22314]

Shipping Policy

Effective Date: [Insert Date]

At Crooked Fame, we strive to provide you with a smooth and timely shopping experience. Below is an overview of our shipping policy, including delivery times, costs, and other important details about your order.

1. Processing Time

All orders are typically processed within [X] business days after payment has been confirmed.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been processed and is ready to ship, along with tracking details if applicable.

2. Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You can view the exact shipping cost during checkout before completing your purchase.

Domestic Shipping: We offer standard, expedited, and express shipping options within [your country]. The shipping fee will depend on the delivery method you choose.
International Shipping: We currently offer international shipping to select countries. International shipping fees will vary based on the destination and the weight of your order.
Free Shipping: We offer free standard shipping on orders over [X amount] within [your country].

3. Shipping Methods

We offer a variety of shipping methods to meet your needs, including:

Standard Shipping: Delivery in [X] - [Y] business days.
Expedited Shipping: Delivery in [X] - [Y] business days.
Express Shipping: Delivery in [X] business days (available for certain regions).

Once your order has shipped, you will receive an email with your tracking number and details on how to track your package.

4. Order Tracking

After your order has been shipped, you will receive an email with a tracking number to monitor the status of your shipment. You can use this tracking number on the carrier’s website to get updates about your delivery.

Please note that it may take 24-48 hours for tracking information to update after your order has been dispatched.

5. Delivery Timeframes

Domestic Orders: Shipping times depend on your selected shipping method and location. Most domestic orders arrive within [X] - [Y] business days.
International Orders: International orders can take [X] - [Y] business days to arrive, depending on customs and the carrier's shipping times. Please note that some international shipments may be subject to delays due to customs processing or other factors beyond our control.

6. Shipping Delays

While we strive to meet our estimated shipping times, please be aware that external factors such as weather conditions, high volume of shipments, and postal service delays may impact delivery times. Crooked Fame is not responsible for delays caused by carriers or customs.

7. Customs, Duties, and Taxes (International Orders)

For international orders, please note the following:

Your order may be subject to customs duties, taxes, or fees, depending on the destination country.
Crooked Fame is not responsible for any additional charges that may apply. These fees are the responsibility of the customer and will be collected by the carrier upon delivery.
We recommend checking with your local customs office for more information on customs duties, taxes, and restrictions before placing your order.

8. Missing or Lost Packages

Crooked Fame is not responsible for packages lost or stolen once they are confirmed as delivered by the carrier. However, if your package is delayed or missing, please contact our customer service team at [insert contact email], and we will assist you in investigating the issue with the carrier.

9. Shipping Restrictions

At this time, we do not ship to the following locations: [List countries or regions that are not serviced]. If your location is not eligible for shipping, we will notify you after you place your order.

10. Changes to Shipping Information

If you need to update your shipping address after your order has been placed, please contact us immediately at [insert contact email]. We will do our best to accommodate any changes before the order is shipped, but we cannot guarantee changes once the package is in transit.

11. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

Email: [Info@crookedfamemerch.com]Address: [1010 N FAIRFAX ST ALEXANDRIA, VA 22314]